Cancellation Policy

1. Subscription Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting our support team. Cancellations take effect at the end of your current billing period.

• Access to premium features continues until the end of your current billing period
• No partial refunds for unused time within the current billing period
• Your account will automatically downgrade to the free plan after cancellation

2. Refund Policy

We offer a 3-day money-back guarantee for new subscribers. If you're not satisfied with our cosmic insights within the first 3 days of your subscription, you can request a full refund.

• Refund requests must be made within 3 days of initial subscription
• Refunds are processed within 5-10 business days
• Refund requests can be made through your account dashboard or by contacting support
• After 3 days, all sales are final with no refunds provided

3. How to Cancel

4. Data Retention

After cancellation, your account data will be retained for 90 days in case you decide to reactivate your subscription. After 90 days, your data will be permanently deleted in accordance with our privacy policy.

• Profile information and cosmic insights history are retained for 90 days
• You can request immediate data deletion by contacting support
• Some anonymized data may be retained for analytics purposes

5. Reactivation

You can reactivate your subscription at any time within 90 days of cancellation. Your previous cosmic insights and profile data will be restored.

6. Contact Information

7. Policy Updates

We may update this cancellation policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our service after changes constitutes acceptance of the new policy.